Coaching, Leadership Training, Purpose, Tips & Advice Polly Robinson Coaching, Leadership Training, Purpose, Tips & Advice Polly Robinson

How to: Reflective Goal Setting for a Succesful 2024

The end of the year and the festive break is a natural time to pause and reflect on the past year and consider the year ahead, both for you as an individual and for your business and team.  This article explores the benefits of reflective goal setting for both our personal and business success and growth. Read on to find some useful prompts to reflect, grow self-awareness, and clarify your hopes, ambitions and plans for the year ahead.

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Leadership, Tips & Advice Polly Robinson Leadership, Tips & Advice Polly Robinson

10 Ways to build a happy, engaged and motivated team

Employee Engagement matters because happy staff equal happy customers. It drives higher productivity and ultimately a more successful business. It boosts retention and reduces stress. Paying someone a competitive salary is not enough to ensure that they are engaged, loyal and committed to their job. So what can you do to build an engaged team?

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Coaching, Culture, Leadership, Leadership Training Polly Robinson Coaching, Culture, Leadership, Leadership Training Polly Robinson

The Crucial Role of Effective Management: Insights from CMI Research

New research from the Chartered Management Institute (CMI) has highlighted the impact that managers have on employee’s motivation, job satisfaction, and their desire to stay with an organisation. The report also found a strong link between managers who had received management training and more effective and successful organisations - so why is Management and Leadership Training Important.

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Culture, Events, Inspiration, Leadership, Purpose, Speaking Polly Robinson Culture, Events, Inspiration, Leadership, Purpose, Speaking Polly Robinson

"Hospitality is the "Power of Human Connection" - Dame Karen Jones

Inspiring words from Dame Karen Jones, chair of both the Hawksmoor and Mowgli restaurant chains. At the Propel Hospitality Talent and Training Conference she spoke about how Hospitality is the lynch pin of society. We realised how much we missed it during lock down and that the holy grail of hospitality is: The power of the moment of human connection that keeps your customers coming back again and again.

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Food Festivals, Speaking Polly Robinson Food Festivals, Speaking Polly Robinson

Who wants to work in hospitality? Debate at the Abergavenny Food Festival

Who Wants to Work in Hospitality? An important debate held at the 25th Abergavenny Food Festival in September to explore how we change the perception of careers in hospitality.

Chaired by Polly Robinson, Hospitality Leadership Coach with Chef Jeremy Lee, Quo Vadis; Restaurateur Pervin Todiwalla of Cafe Spice Namaste; Anthony Murphy of The Beefy Boys and UKHospitality.

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