Privacy Policy
Last updated: 6 January 2026
This Privacy Policy explains how Growth Space Collective Limited collects, uses and protects your personal information when you visit our website, contact us, book a call, make an enquiry, sign up to receive updates, or work with us.
We are committed to protecting your privacy and handling your personal information responsibly, lawfully and transparently.
1. Who we are
Growth Space Collective Limited is a company registered in England and Wales.
Company number: Growth Space Collective Limited
Company Registration: 06736035
Registered office: 77-81 Alma Road, Clifton, Bristol. BS8 2DP.
Website: growth-space.co.uk
Email: hello@growth-space.co.uk
For the purposes of UK data protection law, Growth Space Collective Limited is the data controller for the personal information described in this policy.
2. What personal information we collect
We may collect and use the following types of personal information.
Information you give us directly
This may include:
your name
email address
phone number
job title
organisation name
information you include in an enquiry form, email or message
information shared during discovery calls, coaching conversations, workshops or project discussions
billing and payment information
feedback, testimonials or survey responses
Information collected through our website
When you visit our website, we may collect:
your IP address
browser type and version
device information
pages visited
time spent on pages
how you found our website
general location data, such as country or region
This information may be collected through cookies and analytics tools. Please see section 8 below for more information.
3. How we use your personal information
We use your personal information to:
respond to enquiries
arrange discovery calls or meetings
provide coaching, facilitation, consultancy and training services
prepare proposals, contracts and invoices
manage client relationships
send relevant follow-up information
improve our website, services and communications
send newsletters, updates or marketing emails where you have asked to receive them, or where we have a legitimate reason to contact you
meet our legal, tax and accounting obligations
protect our business, website and systems
4. Our lawful basis for using your information
Under UK GDPR, we need a lawful basis to use your personal information. Depending on the situation, we may rely on the following lawful bases.
Contract
Where we need to use your information to provide services to you, or to take steps before entering into a contract.
Legitimate interests
Where we have a legitimate business reason to use your information, provided your rights and interests do not override this. For example, responding to business enquiries, managing client relationships, improving our services, or contacting previous clients with relevant information.
Consent
Where you have given clear consent, for example signing up to a newsletter or agreeing to receive marketing emails.
You can withdraw your consent at any time.
Legal obligation
Where we need to use or keep your information to comply with the law, for example for tax, accounting or company record-keeping purposes.
5. Marketing communications
We may send you occasional emails about our services, events, resources or updates that may be relevant to your work.
You may receive marketing emails if:
you have signed up to receive them
you have previously worked with us
you have enquired about our services and we believe the information is relevant to you
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at [insert email address].
6. Coaching, facilitation and workshop information
As part of our work, you may choose to share information about your role, organisation, team, leadership challenges, workplace relationships, goals, development needs or personal reflections.
We treat this information with care and confidentiality.
Where we are commissioned by an organisation to provide coaching, facilitation, consultancy or training, we may share general themes, progress updates or agreed outputs with the organisation. We do not normally share confidential personal details from individual coaching conversations unless:
you have agreed to this
it is necessary to protect someone’s safety
we are required to do so by law
7. Who we share your information with
We do not sell or rent your personal information.
We may share your personal information with trusted third parties who help us run our business and deliver our services, such as:
website hosting providers
email and marketing platforms
booking systems
payment processors
accountants or professional advisers
associate coaches, facilitators or consultants working with us
cloud storage and business software providers
analytics providers
legal or regulatory authorities where required by law
We only share the information needed for them to provide their service, and we expect them to protect your information appropriately.
Where we use third-party processors, we aim to ensure appropriate data processing arrangements are in place.
8. Cookies and analytics
Our website uses cookies and similar technologies.
Some cookies are essential because they help the website work properly. Others, such as analytics or marketing cookies, help us understand how people use the site and improve our services.
We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as pages visited, time spent on the site, browser type, device information, how visitors found the website and general location information. We use this information to review website performance and improve our content, services and user experience.
Google Analytics uses cookies and similar technologies. Because analytics cookies are not essential to the running of the website, you will be asked to consent to them when you first visit the website. You can withdraw or change your cookie preferences at any time through the cookie settings on the website, where available, or through your browser settings.
You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available from Google.
9. International transfers
Some of the tools and platforms we use may process personal information outside the UK.
Where this happens, we aim to ensure appropriate safeguards are in place to protect your personal information in line with UK data protection law. This may include adequacy decisions, standard contractual clauses, or the UK International Data Transfer Agreement.
10. How long we keep your information
We keep personal information only for as long as necessary.
As a guide:
enquiry and contact information is usually kept for up to 3 years from the date of last contact
client records are usually kept for up to 6 years after the end of an engagement for legal, tax and accounting purposes
coaching notes may be kept for up to 2 years after the coaching relationship ends
marketing data is kept until you unsubscribe or ask us to remove it
website analytics data is kept in line with the settings of the analytics provider, often up to 26 months
You can ask us to delete your personal information, although there may be some information we need to keep for legal, tax, accounting or legitimate business reasons.
11. How we protect your information
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.
This includes using secure systems, password protection, access controls and trusted service providers.
However, no transmission of information over the internet is completely secure, so we cannot guarantee the security of information sent to us through the website or by email.
12. Your rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
ask for a copy of the personal information we hold about you
ask us to correct inaccurate or incomplete information
ask us to delete your information
object to how we use your information
ask us to restrict how we use your information
ask for your information to be transferred to another provider
withdraw consent where we rely on consent
object to direct marketing
ask us about automated decision-making
We do not make automated decisions about you.
To exercise any of these rights, contact us at [insert email address]. We will usually respond within one month.
13. Complaints
If you have any concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
ICO website: ico.org.uk
ICO telephone: 0303 123 1113
14. Third-party links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of those websites. We encourage you to read their privacy policies before sharing any personal information with them.
15. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
16. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Growth Space Collective Limited
Company Registration: 06736035
77-81 Alma Road, Clifton, Bristol. BS8 2DP.
Email: hello@growth-space.co.uk
Telephone: 07966 475195
How to work with us
What’s the first step if we want to work with Growth Space?
Get in touch by email, phone or book a meeting. We’ll talk about your context, challenges and goals, and suggest where we could help.
For Coaching, we offer a complimentary 30-minute discovery call, allowing us to understand your needs and giving you a chance to experience how we work. You can book a call here >
Planning Leadership or Management Development - Start with 10 questions >
Planning an Offsite or Away Day? Start With These 10 Questions >
What’s the typical cost of coaching?
Costs vary depending on the length, format and level of preparation involved. We’ll always give you a clear proposal and agree on costs upfront. Typically, coaching costs £300 for a one hour online session.
We’ll begin with a detailed briefing meeting to understand your objectives and then make recommendations on the approach and fees.
How far in advance should we book?
For workshops and off-sites, a minimum of 6–8 weeks. For coaching, we can start sooner.
Can you provide references or case studies?
Yes, we have case studies you can read here, and we can connect you with clients who are happy to share their experience.
Impact & Results
How will we know if it’s working?
You’ll notice changes not just in outputs and progress, but in how people communicate, collaborate and take ownership. We set clear goals at the start and check in regularly. Many clients use surveys or feedback to track progress.
What results can we expect from team coaching?
Teams report greater trust, psychological safety, accountability and focus. You can expect clearer shared goals, improved relationships, and stronger performance that shows up in results and engagement.
What’s the ROI of leadership development and coaching?
Research shows that investing in leadership development improves engagement, retention and business performance. Our clients tell us the return comes in clearer decisions, more confident leaders, and teams that work together more effectively — saving time, energy and cost. Read more about the ROI of Leadership Development >
How do you make sure change lasts after the workshop or programme?
We build in practical outputs like action plans, Team Charters, or behavioural frameworks. We also offer follow-up check-ins, coaching or pulse surveys to keep momentum alive.
Do you provide follow-up or ongoing support?
Yes. We can stay involved as lightly or deeply as you need, from short check-ins to extended coaching programmes.
Our Approach
What happens at a strategy or leadership off-site?
We create space for your leadership team to step back from day-to-day pressures, think strategically, and align on priorities. We design the session with you so it delivers decisions, alignment and momentum.
Off-sites usually mix frameworks, group discussion and interactive activities, so you leave with clarity, decisions and energy, not just another meeting. For more insights, read this - Do I need a Facilitator for my Away Day or Offsite? >
How do your leadership coaching programmes work?
We start with what matters most to you, whether that’s confidence, delegation, feedback, managing change, or leading with impact. Programmes usually blend one-to-one coaching with practical tools and reflection, delivered over a number of sessions.
Can you combine services (e.g. culture work and coaching)?
Yes. In fact, many clients do. For example, a culture transformation project might include leadership coaching, team workshops, and an off-site. We start by getting to know you, your objectives and then make recommendations on the best approach.
Do you use a set framework or tailor everything to us?
We use proven models (like Hawkins’ Systemic Team Coaching, Lencioni’s Five Dysfunctions, Radical Candor and others) but always adapt them to your culture, language and goals.
What’s the difference between coaching and facilitation?
Facilitation is about guiding a group conversation so everyone’s voice is heard and decisions are made. Coaching is more developmental — helping individuals or teams reflect, challenge themselves, and grow over time. We often combine both: facilitation to structure the conversation, and coaching to help people reflect and commit to change.
What’s the difference between individual coaching and team coaching?
Individual coaching focuses on one person’s goals, confidence and leadership impact. Team coaching looks at the team as a whole — its purpose, behaviours, relationships and results. Both are powerful, and many clients choose a mix.
Find out more Why Team Coaching Is What Organisations Need Today >
What’s the difference between team effectiveness workshops and systemic team coaching?
Team Effectiveness is usually a one-off workshop to help a team reconnect, reset and agree on how to work better together. Systemic Team Coaching is a longer programme over several months, helping teams build trust, purpose and accountability, while also strengthening how they add value to the wider organisation and stakeholders.
Find out more about Systemic Team Coaching >
What’s the difference between a team away day and a strategy off-site?
An away day is usually about reconnecting, team-building and refreshing relationships. A strategy or culture off-site is focused on big-picture thinking, aligning around goals, priorities and leadership decisions. Both can be designed to deliver clear outputs, and both benefit from skilled facilitation.
Get in touch
To chat about your leadership, people or culture challenges get in touch, we’d love to find out more and explore how we can help you.
Call
Let’s chat
Is coaching for you?
If you’d like explore whether Coaching is right for you, we offer a complimentary 30 minute session.