The end of the year and the festive break is a natural time to pause and reflect on the past year and consider the year ahead, both for you as an individual and for your business and team.  This article explores the benefits of reflective goal setting for both our personal and business success and growth. Read on to find some useful prompts to reflect, grow self-awareness, and clarify your hopes, ambitions and plans for the year ahead.

Christmas is inevitably one of the busiest and most stressful periods for people at work and at home. We have tasks to complete tasks, objectives to achieve or just a sense that we need to get things done before the end of the year.

How do you manage stress and build resilience for you and your team? Here are my tips.

Employee Engagement matters because happy staff equal happy customers. It drives higher productivity and ultimately a more successful business. It boosts retention and reduces stress. Paying someone a competitive salary is not enough to ensure that they are engaged, loyal and committed to their job. So what can you do to build an engaged team?

New research from the Chartered Management Institute (CMI) has highlighted the impact that managers have on employee’s motivation, job satisfaction, and their desire to stay with an organisation. The report also found a strong link between managers who had received management training and more effective and successful organisations - so why is Management and Leadership Training Important.

Inspiring words from Dame Karen Jones, chair of both the Hawksmoor and Mowgli restaurant chains. At the Propel Hospitality Talent and Training Conference she spoke about how Hospitality is the lynch pin of society. We realised how much we missed it during lock down and that the holy grail of hospitality is: The power of the moment of human connection that keeps your customers coming back again and again.

Who Wants to Work in Hospitality? An important debate held at the 25th Abergavenny Food Festival in September to explore how we change the perception of careers in hospitality.

Chaired by Polly Robinson, Hospitality Leadership Coach with Chef Jeremy Lee, Quo Vadis; Restaurateur Pervin Todiwalla of Cafe Spice Namaste; Anthony Murphy of The Beefy Boys and UKHospitality.

Delivering feedback can feel daunting but regular feedback creates a virtuous circle of development and improvement. Creating a culture where feedback is a habit will strengthen relationships and boost retention. Here. are my 10 Tips for Giving Feedback.

People have a different relationship with work and how it fits their life and values and seek roles that are aligned with their personal values. This is fuelled by the number of vacancies in the job market, giving people plenty of options to change jobs if they are unsatisfied.

Business leaders I speak to in every sector, cite recruitment as the number one factor holding back their growth. So while it’s so hard to recruit, and the costs and time it takes to recruit and train new staff, how do you build a happy, committed and successful team who will stick with you through thick and thin?

Have you heard the old cliché: "People don’t quit a bad job, they quit a bad boss?"
There has never been a more important time for managers, to reflect on how they are as bosses, managers and leaders to create a positive environment and build a committed team.