Who wants to work in hospitality? Debate at the Abergavenny Food Festival
Who Wants to Work in Hospitality? An important debate held at the 25th Abergavenny Food Festival in September to explore how we change the perception of careers in hospitality.
Chaired by Polly Robinson, Hospitality Leadership Coach with Chef Jeremy Lee, Quo Vadis; Restaurateur Pervin Todiwalla of Cafe Spice Namaste; Anthony Murphy of The Beefy Boys and UKHospitality.
Mastering Performance Management: 10 Tips to giving feedback
Delivering feedback can feel daunting but regular feedback creates a virtuous circle of development and improvement. Creating a culture where feedback is a habit will strengthen relationships and boost retention. Here. are my 10 Tips for Giving Feedback.
Ten ways to boost staff retention
People have a different relationship with work and how it fits their life and values and seek roles that are aligned with their personal values. This is fuelled by the number of vacancies in the job market, giving people plenty of options to change jobs if they are unsatisfied.
Business leaders I speak to in every sector, cite recruitment as the number one factor holding back their growth. So while it’s so hard to recruit, and the costs and time it takes to recruit and train new staff, how do you build a happy, committed and successful team who will stick with you through thick and thin?
Why should anyone be led by you?
Have you heard the old cliché: "People don’t quit a bad job, they quit a bad boss?"
There has never been a more important time for managers, to reflect on how they are as bosses, managers and leaders to create a positive environment and build a committed team.
Lead with Resilience
Today we’re all under so much pressure at work and at home. Teams are short-staffed and having to work harder and longer, there’s only so long we can keep this up.
As a leader, it’s your role to create an environment that works for you and your team and you need to have an awareness of your team’s wellness.
Lead with Emotional Intelligence
In the recruitment crisis most sectors are facing today, it's more important than ever to remember the old adage:
People don’t quit a bad job. They quit a bad manager.
So how do you become the best boss you can be so that your team stick with you through thick and thin?
Lead with Confidence
Personal and business success goes hand-in-hand with confidence. Confidence is the foundation of leadership - it’s the fuel that drives us forward. Leaders are role models - so their confidence is contagious, and unfortunately, so is lack of confidence. Here are my tips to build your confidence as a leader.
How to Build a Happy and Engaged Team
Every sector I speak to at the moment from hospitality to tech, is finding it harder to recruit than ever before. So as a manager, how do you build a happy, committed and successful team who will stick with you through thick and thin? The short answer is, it’s not just about paying them more!
When to lead and when to manage
Think back to the most inspiring managers you’ve had in your life. How did it make you feel and how did it impact your commitment on the job or the subject?
I imagine the leaders you remember inspired and motivated you, you will have felt they listened to and valued and as a result, you felt more committed and focussed.
Now reflect on what kind of leader you are.